Please take a look at the sections below to find the answers you’re looking for. If you have additional questions, please don’t hesitate to contact us.
We’re here to help!
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Last updated: December 2024
If I'm not satisfied with the products, what should I do?
We offer a 30-day risk-free trial. If you decide to return it, we will issue a fill refund.
All you have to do is contact us at contact@plake.io
Do I need a Google My Business local listing?
Your establishment's listing is mandatory to receive Google reviews. If you don't have one yet, let our team know sp we can help you create one.
Do my customers need a Google account to write a review?
To submit a review, customers must have a Google account.
Most smartpohne users have a Google account via Youtube, Gmail or Google Maps.
In fact, 93% of smartphone owners have a Google account.
Are the Plates & cards compatible with all smartphones?
Yes! 96% of smartphones have NFC technology, and 100% of smartphones can scan QR codes.
How does contactless technology work?
Our plates use NFC technology (which stands fro Near Field Communication), more commonly known as contactless technology. The same technology that lets you pay with your phone at kioks.
But don't worry our chip only transmits a link to your contact. I collects no other information.
How long will it take to receive my order?
All orders are processed in 24-48h business days.
Delivery time depends on the destination country:
US: 4-7 Business Days
UK, AU, CA: 5-8 Business Days
International: 5-9 Business Days
Want to order in bulk?
Do you have franchisees and want to boost your brand's online reputation?
Come and talk to us!
Contact us directly using our form or at contact@plake.io
Other Questions?
Our team is here to help you, get in touch with us via contact@plake.io
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